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I'm trying to upload my photo, but it won't work.. why?
If you photo is larger than 3mb in size (it will not work.  You can shrink it down using a graphics editor, or if you want us to help, we're happy to do so. 

If you need help, please attach your photo to an email and send it to us along with your username (so we know what account to put your photo on!) 

Also, your photo must be in .JPG format.  Photos in .bmp, .gif, .tiff and other formats WILL NOT WORK, no matter how hard you try.  Only .JPG photos, smaller than 1mb will be accepted by the system

Again, if you need help converting a .bmp or a .gif file to a .jpg, please send it to us and we'll take it from there.


If you need further assistance, please < Click Here >