If you have additional questions, or need further assistance - we're here to help. 
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General Website Questions
  • I can't remember my member name or password!
  • How come I can't see who's online without joining the website first?
  • I keep writing you guys, but you never respond.. what's up?
  • What do those icons on members profiles mean?
  • What do all those menu buttons do?
  • How do I update the profile page people see when browsing?
  • Is this site free?
  • Is my personal information kept confidential? I don't want you using my name for anything!
  • I need a break, can I put my account on hold for a while?
  • I deleted my old profile, can I re-instate my account again?
...
Questions about being a member
  • Is this site secure?
  • Is this site free?
  • How much are premium memberships?
  • Is my personal information kept confidential?
  • Are members profiles screened?
  • As a basic member, what can I do?
  • Why should I become a premium member?
  • How come I can't find or see my own profile?
  • What if I decide to delete my profile, can I?
  • Is my membership just a trial membership?
  • I deleted my old profile, can I re-instate my account again?

Premium Membership
  • How much are premium memberships?
  • What forms of payment do you accept?
  • Is it safe to use a credit card on this website?
  • How do I cancel my premium membership billing?
  • Where do I go to upgrade my membership to a premium membership?
  Searching for members
  • How come I can't see who's online without joining the website first?
  • How do I narrow down my search for others in my area?

 


Problems logging in
  • I can't remember my member name or password!
  • I keep trying to logon but the site won't let me on!
  • How long do I stay logged on?
  • I'm logged in, but I can't see my own profile.
  Sending & receiving emails
  • Basically, how does the email thing work?
  • How do I email other members?
  • If I email somebody, does it cost them to reply?
  • Help! Somebodys spamming me, or trying to sell me something!
  • I received notice that I have e-mail, but it's not in my inbox!
  • How do I know if a member has read my e-mail or not?

Adding a photo to your profile
  • Do I have to have a photo on my profile?
  • I'm trying to upload my photo, but it won't work.
  • What are the restrictions on my photos? (Main photo, adult photos etc..)
  • What are "Private Photos"?
  Using the Chat room and Instant Messenger
  • How do I access the chat room?
  • Help! I can't get into the chat room!
  • How does the Instant Messenger work?


 


Updating your profile
  • How do I update the profile page people see when browsing?
  • How do I change the "short intro" on my profile?
  • How do I update or change my online profile?
  • How do I change my email address?
  • The age on my profile is wrong, how do I change it?
  • How do I change my password?
  • How do I change my city, state or zipcode?